Frequently Asked Questions
Goto this link http://anushveda.com/store/order-status/ and enter your order ID there which you received on your email ID. You will then be able to see your order status.
Our Safety Guarantee
We guarantee that every transaction you make on Anushveda Wellness will be safe. Simply put, you pay nothing if unauthorized charges are made on your card as a result of shopping with us. Your personal billing details are strictly confidential and will under no circumstances be shared with a third party.There are 2 easy ways to order:
1) ONLINE
Order on our website 24 hours a day, 7 days a week.
Shop online with confidence: online payment is secured by SSL (Secure Sockets Layer) 128 bit encryption, considered the highest standard for information transmitted via the internet. Your credit card number and personal information are completely protected.
2) Call
Fill out our Enquiry Form and request for a call or call directly at +91 9310802618
Payment Methods: Credit/Debit Card via PAYPAL or CASH ON DELIVERY
Privacy Policy
Absolute Confidentiality
The confidentiality of our customers is a top priority at Anushveda Wellness. Under no circumstances will any of your personal information be shared, sold or given out to a third party.
What information does Anushveda Wellness collect and how is it used?
The following is required to process all orders: delivery address, invoice address, payment information and email address (to receive email confirmations). We use the information you provide to respond to your requests, customize your future shopping experience, improve our site and functionality, and communicate with you. Again, Anushveda Wellness will never share your personal information.
Merchant Policy
CUSTOMER SATISFACTION IS THE ABSOLUTE #1 PRIORITY AT ANUSHVEDA WELLNESS.
Our 100% Satisfaction Guarantee:
Anushveda Wellness guarantees the quality and labeled potency of our products. If for any reason you are dissatisfied with your product, you may contact customer service within 30 days for a store credit, exchange or full refund. It is our goal to dispatch all orders from our warehouses within 24 hours (working days) and to respond to all emails within 24 hours (working days).
Returns Policy:
If you are dissatisfied with your product for any reason within the first 30 days of purchase, you may return it for an exchange or full refund.
Postage for shipment of returns is the responsibility of the customer, however, we will refund the original postage and packing costs and there are no restocking fees.
Please note that credit card refunds may take a full billing cycle for the refund to appear on your statement.
Requesting a Return:
- Returns contact: support@anushveda.com
- Please provide your name, order number and a brief description of the problem.
- A customer service representative will provide you with a Return Merchandise Authorization (RMA) number and assist you with the process.
- NOTE: We cannot accept returned merchandise that arrives without an RMA number.
Payment Options:
We accept Visa and Master Card via PAYPAL. Please see our How to Order. Please do not send cash or postal money orders.
Your credit card statement will mention “Anushveda Wellness”
Shipping Limits:
We can only dispatch to the countries available in the drop-down list in the shopping cart during checkout. We do dispatch to all EU countries.
Fraud Information:
In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures. To contact Anushveda Wellness in the event of unauthorized use of your credit card, please email us at support@anushveda.com and will make it a priority to handle the situation immediately.
Copyright Information
Material contained on this site is the property of Anushveda Wellness
Any attempt to duplicate or reprint any text or graphics in any way is expressly prohibited without prior written consent.
Acceptance of Contract Terms:
The following (“Contract Terms”) are terms of a legal agreement between you and Anushveda Wellness. By accessing, browsing and/or using this Web site (“Site”), you acknowledge that you have read, understood, and agree to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, please do not use this Site. The material provided on this Site is protected by law, including, but not limited to, Indian Copyright Law and international treaties. Note to non- Indian customers: Anushveda Wellness’s prices do not include customs fees, taxes and tariffs. Customers outside of India may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. You, the customer, are solely responsible for any additional customs clearance fees; we have no control over these charges and cannot predict what they may be. It is your responsibility to make sure that you are allowed to import nutritional supplements and Ayurvedic products from India.
The information contained in this Site is presented in summary form only and intended to provide broad consumer understanding and knowledge of health care topics. The information should not be considered complete and should not be used in place of a visit, call, consultation or advice of your physician or other health care provider. The Site does not recommend the self-management of health problems. Information obtained by using the Site is not exhaustive and does not cover all diseases, ailments, physical conditions or their treatment. Should you have any health care-related questions, please call or see your physician or other health care provider promptly. You should never disregard medical advice or delay in seeking it because of something you have read here.
The information is compiled from a variety of sources (“Information Providers”). Neither Anushveda Wellness, nor any Information Provider shall be responsible for information provided herein under any theory of liability or indemnity. Liability of Anushveda Wellness or Information Providers, if any, for damages (including, without limitation, liability arising out of contract, negligence, strict liability, tort or patent or copyright infringement) shall not exceed the fees paid by the user for the particular information or service provided. In no event shall Anushveda Wellness or any Information Provider be liable for any damages other than the amount referred to above, and all other damages, direct or indirect, special, incidental, consequential or punitive, are hereby excluded even if Anushveda Wellness or Information Provider has been advised of the possibility of such damages.
Information accessed through this online site is provided “AS IS” and without warranty, express or implied. All implied warranties of merchantability and fitness for a particular use or purpose are hereby excluded. Anushveda Wellness and Information Providers make no warranty as to the reliability, accuracy, timeliness, usefulness or completeness of the information. Anushveda Wellness and Information Providers cannot and do not warrant against human and machine errors, omissions, delays, interruptions or losses, including loss of data. Anushveda Wellness is not responsible for updating information contained here, which may be rendered obsolete based upon subsequent medical developments.